Last Updated: March 5th, 2025
At C.O.R.E Healthy + Happy, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app, which offers online learning modules for therapy skills and a platform to connect with others in an online community. By accessing or using the C.O.R.E Healthy + Happy app (the “App”), you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use the App:
- Personal Information: When you create an account, we may collect personal details such as your name, email address, age, gender, location, and any other information you provide voluntarily.
- Account Information: Your username, password, profile details, and any other information related to your account.
- Usage Data: Information about your interactions with the App, such as the features you use, the modules you complete, the posts you make, and how you engage with the community.
- Device Information: We collect data about your device, such as device type, operating system, IP address, and mobile carrier.
- Communication Data: Any messages you send or receive within the App’s community features, including forums or chat groups.
- Payment Information: If applicable, payment details (such as credit card information) for any in-app purchases or subscriptions may be collected through secure payment gateways.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize the App’s services and features. Specifically, we may use your information for:
- To create and manage your account and provide access to the App’s learning modules and community features.
- To deliver and personalize therapy-related content, courses, and resources to you.
- To facilitate connections and communication within the community.
- To send you important updates, notifications, and promotional information about the App, if you have opted in to receive such communications.
- To analyze usage data for improving the App and developing new features or content.
- To ensure compliance with our Terms and Conditions and to address any issues or concerns you may have.
- To process payments and subscriptions (if applicable).
3. How We Share Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist with the operation of the App (such as payment processors, hosting services, analytics providers, and email service providers).
- In the Event of Legal Requirement: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government inquiries.
- To Protect Our Rights: If necessary, we may disclose your information to protect the rights, property, or safety of C.O.R.E Healthy + Happy, our users, or others, including in cases of fraud prevention or abuse.
- With Your Consent: We may share your information with third parties if you have provided consent for us to do so.
4. Data Security
We take the security of your information seriously and employ reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding the personal information we collect, including the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request that we delete your personal data, subject to certain exceptions.
- Opt-out of Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email. You can also manage your communication preferences within the App’s settings.
- Withdrawal of Consent: If we rely on your consent to process certain data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Third-Party Links and Services
The App may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to these third-party services, and we encourage you to review their privacy policies before interacting with them. We are not responsible for the privacy practices or content of these third-party services.
7. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information.
8. International Transfers of Data
If you are accessing the App from outside of [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] or other jurisdictions where our servers or service providers are located. By using the App, you consent to the transfer of your data to such locations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by email. The revised Privacy Policy will be effective as of the date indicated at the top of the page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:
C.O.R.E Healthy + Happy Support Team
[email protected]
321 N Mall Drive Bldg VW STE 101, St George Utah 84790